We understand that plans may change. However, due to the Made-to-Order nature of our brand:
- Before Processing
- Cancellations must be requested via email at orders@lavanyathelabel.com within 48 hours of placing the order.
- We are a manufacturing unit and begin processing your order only after it is placed.
- After Processing:
- Once the order has been processed, refunds are not available; however, credit notes may be issued in exceptional cases.
- Orders cannot be canceled once dispatched.
- Cancellation Procedure:
- For placing a cancellation request, email us at orders@lavanyathelabel.com along with your order number.
- COD Orders: Cancellation is instant.
- Prepaid Orders: Refunds will be initiated within 7 business days after cancellation confirmation. The amount will be refunded to the original payment source and may take 3-5 business days to reflect in your account.
For any queries, contact our customer care team at orders@lavanyathelabel.com. We are here to assist you!
